Please find below a list of frequently asked questions…!
How long will it take to get my order?
I aim to ship your order within 2 days. Very often it will ship the next day, but as every item is handmade by me, if I don’t have your item in stock, I have to make it from scratch. If you need the item for a specific date, please let me know in the comments, or contact me first to make sure it is possible…!
I’m a bit at the last minute, can you do same day shipping…?
Not at the moment. The earliest it will ship will be the next day.
What is your return policy?
I will accept returns on any broken item and send a replacement straight away. I will accept return on unworn and unpacked pieces within 10 days of you receiving your parcel, and you will be responsible to post the item back to me. Please contact me first.
I live in Killarney, can I meet you somewhere to get my order?
This is just not possible for me to do… going around meeting people for their order eats up on my precious studio time. Thank you for understanding!
What is your jewellery made of…?
All items are made of nickel and lead-free alloy, plated in sterling silver.
My ears are very sensitive, can I wear your earrings?
Although they are all lead and nickel-free, they are not hypo-allergenic and I wouldn’t recommend them for sensitive ears, but it is something I am looking into..!
I am purchasing something to be shipped to a friend for her birthday, can you include a note?
I’d be more then happy to and have done so several times! Just leave the note you would like in the comment section of the order, and if you forget, just send me an email as soon as possible after your order.
Will my purchase be gift-wrapped?
Every piece of jewellery will come in a pretty gift box ready for gift-giving, wether it is a present or not! If you purchased a few items, I will put a little post-it note on each box telling you what it is so you can leave everything in their little ribboned gift boxes.
It can be a birthstone if you know her birthday, a little initial, or a pretty detail like a wing or a star…
Show me a teacher who doesn’t like pretty stationary…! These lovely card sets are printed here in Killarney, and they come wrapped in tissue paper, complete with a bow… It makes a great little present for any teacher or principal. Have a look at the available sets in my
Because I am sure they will deserve a little glass of vino to celebrate the end of this oh-so-different school year…! And why not adding a second set to the cart for yourself, for the very same reason 😉.
